Whether you like it or not, conflict is a common part of any organisation. When you bring together smart, driven, passionate individuals, it is natural for tempers to flare and conflict to arise from time to time. However, it is not so much about trying to eliminate any conflict in the first place, but more about being able to manage it effectively once it arises and create an optimal team culture going forward.
The office conflict resolution package
As a part of most services on offer, we are happy to help you wherever possible in handling conflicts as and when they arise. With years spent working with companies all across Australia, we have seen our fair share of conflict. In many cases, disputes can be resolved without too much drama and business can continue as usual.
In other cases, conflict can occur between two individuals who are high up in the company and key to its daily operations. Under such circumstances, much more care is needed to ensure no lasting damage is done to either relationship, or to the relationship between the company and the individual. Finding a healthy middle ground is the best way forward.
Conflict resolution services to companies all across Australia
Once you become adept at understanding how to deal with conflict, you realise there is usually a similar process that must be followed. The first and most important step is to stop and listen to both parties about where they are coming from, this is integral to effective relationship management. Oftentimes, a conflict has been brewing for a number of years and there is no single event that has caused this sudden rift.
Secondly, you need to be able to genuinely relate to where each party is coming from and to take in what they are saying. Only then can you move on and try and find a solution that meets everyone’s needs. The ideal situation does not lead to anyone leaving the organisation, and that is what we strive for every time we are brought in to handle conflict resolution.
To find out more about our services or to discuss any conflict currently within your company, simply get in touch.
Send any questions you may have and we'll answer them asap.